Creative, cost-effective promotional merchandise.
Call us toll-free: 1300 887 442

Who are we?

Stateside was established in 1974. For over 36 years our business has been helping businesses and individuals promote their brands, products and services.

Privately owned, Stateside specialises in the design, manufacture and supply of promotional merchandise.

We’re focussed on delivering the best possible value promotional merchandise to our customers.

Stateside has the experience to give you the best options and suggestions on how to present your image on products that best suit your needs and assist your marketing objectives.

Stateside is Quality Assured to ISO 9002 and is a member of APPA, the Australian Promotional Products Association.

What do we do?

We help you protect and build your brand.

Stateside develops and delivers merchandise that reflects the proper image and flavor of your brand.

Stateside acts as a brand partner to bring creative new ideas and cost-effective products that:

  • Add impact to marketing efforts

  • Motivate and reward employees

  • Support global growth strategies

  • Increase market share and profitability

  • Build brand equity

  • Working with Stateside means benefiting from a total management approach that meets all of your promotional product needs.

    Contact us

    Product Selection

    Our experience and market knowledge means we can select products that support our customer’s brand attributes and achieve their marketing objectives.

    The Stateside team attends trade shows and monitors current retail trends, translating ideas into effective product offerings. We study the marketplace, track competitive activities and conduct focus groups and surveys. We listen carefully to our customer’s buyers, managers and employees to arrive at the best product mix.

    Stateside draws from over 500,000 products available to the industry. We have long-term, established relationships with our vendors and have developed a list of preferred suppliers that provide quality, service and competitive prices.

    Stateside has the buying power and contacts to procure additional merchandise that is not commonly available. Our direct global supplier connections and in-house capabilities allow us to create and deliver custom products that will make your brand and program unique.

    Our capabilities include:

    • Design and development of custom promotional products
    • In-house photography studio
    • Development and production of catalogs and brochures
    • Website design, development and maintenance
    • Direct mail campaign management
    • Packaging and point of sale design
    • Special events, trade shows and open houses
    When you place your order our graphic design department will prepare full colour draft artwork for your approval before we begin production.

    Our in-house team has extensive experience in applying corporate branding to promotional merchandise. If you don’t have a logo we can help you develop your very own unique identity.

    Our experienced creative and marketing support teams work closely with our clients to develop innovative product designs, attention-getting promotional programs and on-target marketing materials.

    Art Requirements

    What sort of files do we work with?

    We can work with most electronic files but prefer your logo in a vector art format usually with the file extension of .ai .eps or .pdf.
    Vector art is created with computer programs like Illustrator (.ai).
    Vector art will give the most accurate possible reproduction of your logo.
    Do you have a good quality, high-resolution PSD, PDF, TIFF, JPEG or GIF files?

    We can work with these files but we may have to redraw your logo to create vector art.
    If we have to redraw your logo additional artwork charges may apply.
    Please make sure you send high-resolution files.
    Do have a large, good quality hard copy of your logo?

    If you can’t send us an electronic version of your artwork we can work with images from brochures, stickers, letterheads and business cards.
    Additional artwork charges may apply if we redraw your logo.
    Does your logo have specific colours?

    Pantone Matching System (PMS) is a colour chart used to pin point colour with absolute accuracy.
    Each shade of colour is given a code e.g. Yellow PMS 123C.
    If you don’t know the PMS Colour please send a physical sample of the colour you want us to match.
    We’ll use our electronic Pantone Colour Cue colour meter to get the most accurate possible PMS match for your logo colours.
    How do you send your art to us?

    For files smaller than 10MB email them to:
    If your files are bigger than 10MB please contact us for FTP details.

    Decoration Methods

    There are many ways to put your message on your products.

    The experienced team at Stateside will:
    • help you select the right product

    • choose the right decoration method

    • prepare the best artwork and

    • deliver your products on time.
    Quantity discounts apply. Please contact us for more information or a quote.

    All logos shown here are for illustration purposes and belong to copyright holders.

    Account Management

    We go well beyond a typical vendor relationship to form a true marketing and sales partnership.

    Working with Stateside means benefiting from a total management approach by meeting all of your promotional needs.

    We bring experience, fresh ideas and cost-effective solutions.

    Stateside has developed a proven step-by-step roll out program.

    The account management team will work closely with your company to define your product, catalog, website and seasonal flyer needs.

    Stateside understands that we are entrusted with one of your most important assets — your brand.

    Customer Service

    Every Stateside team member understands that his or her specific job has a direct effect on the relationship with you the client.

    Stateside’s customer service team will find an efficient and responsive solution that meets your specific needs.

    Our comprehensive customer management program includes:

    • On-line order entry system that is linked to inventory management and order tracking.

    • Various order options – websites, e-mail, fax, phone or postal service.

    • Toll-free phone and fax numbers dedicated for each client.

    Information Technology

    Our full-time, in-house IT department regularly reviews and updates both the hardware and software needed to service our customers. Data is secure and available 100% of the time.

    Stateside will provide virtually any type of report required by the customer. Sales trends, product turns and inventory levels are continuously analyzed and used to better manage the business and improve ongoing product purchase decisions.

    Stateside develops and manages the content of websites for its clients. Our sites are:

    • Linked to client sites to simplify the purchasing process

    • Electronic versions of printed catalogs

    Warehousing & Distribution

    Stateside operates modern, full-service distribution facilities. These facilities allow for the maximization of fill rates, the minimization of back-orders and the reduction of costs.

    Stateside views fulfillment as an important step in the overall service process. We do not view shipping as unique or unusual, just a requirement of providing a complete program to our clients.

    Stateside has established relationships with brokers, freight forwarders and logistics service providers, both local and global.

    Our volume allows us to receive favorable shipping rates, which are passed along to our customers through competitive pricing.